Choose NC1 with confidence
Trust our experience and advanced approach to IT systems management. As industry leaders, we offer not only technological knowledge, but also a deep understanding of your business needs. Our expertise in optimization, security, and continuous system improvement makes us a partner you can rely on.
Security audit:
Conducting security audits to assess the level of system protection against threats and proposing remedial actions.
Monitoring and diagnostics:
Tracking system performance, detecting failures, analyzing monitoring data, and providing reports for quick problem identification.
Security and protection:
Implementing security measures such as firewalls, antiviruses, anti-spam solutions, and monitoring suspicious activities.
Maintenance and updates:
Regular system maintenance, including installation of necessary patches, software updates, and security patches.
Problem solving:
Quick diagnosis and troubleshooting, ongoing technical support for users in case of system functionality problems.
Optimization and tuning:
Optimizing system performance by adjusting configuration, removing unnecessary elements, and optimized settings.
Implementation of new solutions:
Designing, configuring, and implementing new technologies or systems to meet new business requirements.
Data management:
Ensuring proper data storage, protection, and backup, including management of backups and data recovery.
Training and consulting:
Organizing training for employees in system operation and advising on the selection of appropriate technologies.
Migrations and conversions:
Moving systems from one platform to another, including data migrations and format conversions.
Reporting and analysis:
Creating reports and analyses on system performance, failures, technological development, and other key indicators.
License management:
Monitoring and managing software licenses to ensure legal compliance and cost optimization.
IT asset management:
Monitoring and managing IT assets, including computer hardware, software, and network infrastructure.
Our company provides comprehensive IT systems management based on a transparent and effective step-by-step process. Our service process ensures full understanding of your needs, precise solution customization, and continuous care, all to ensure that our clients' systems operate at the highest level.
System security is a priority area for our company. We understand that in today's world, cyber threats pose a serious challenge, which is why we take comprehensive actions to protect your systems from risk and ensure peace of mind.
Our security management solutions include implementing the latest protection technologies, real-time network and system monitoring, and continuous updates to prevent attacks and unauthorized access.
We regularly conduct security audits, during which we analyze your systems for weaknesses and potential threats. Through audits, we can identify risks and implement appropriate remedial measures.
We have prepared incident response plans that allow us to act quickly and effectively in the event of an attack or security breach. Our team is ready for immediate response and restoration of normal system operation.
1. What are the costs of IT support services?
Service costs vary depending on the type of service and problem complexity. Please contact us for a detailed quote. We strive to provide fair and competitive prices.
2. Do you offer remote technical support services?
Yes, we offer remote technical support, which allows us to respond quickly to problems and provide assistance without the need for physical presence.
3. What are the operating hours?
Implementation time depends on the project scope, but we strive to deliver the finished site as quickly as possible. Estimated time depends on individual needs, but we inform you of the implementation time before starting work.
4. Do you offer service contracts?
Yes, we offer service contracts for companies that allow for regular maintenance and upkeep of IT systems. These contracts help ensure the continuity of your business operations.
5. How quickly can I get help in case of failure?
Our team strives to respond to failure reports as quickly as possible. Response time depends on the type of problem and the priority of the report.
7. How can I contact your support team?
You can contact us by phone, email, or through the contact form on our website. Our team will answer all questions and solve problems.
